Tag: sales training

Customer service is an attitude, not a department

Author: Simon Tucker   |   Date: 23rd August 2021
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Hiring purely on skills is a mistake and one that many employers make. It’s a universal truth that you can teach skills but not attitudes. I always made recruitment decisions based on positive attitude, not JUST skills and qualifications.




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How to Prepare for Your Video Sales Call

Author: Simon Tucker   |   Date: 21st June 2021
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Being unable to visit clients in person, shouldn’t mean that our sales conversations suffer.

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Who is in Control of Your Sales Process?

Author: Simon Tucker   |   Date: 16th November 2020
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The answer to this question depends. If you are a sole trader or solopreneur – it’s you! However, if you are a company or partnership with one or more employees, then it could be one person or several.


The next thing to consider is – do I actually have a sales process in place?

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