Tag: sales coach

Customer service is an attitude, not a department

Author: Simon Tucker   |   Date: 23rd August 2021
Tags: , , ,

Hiring purely on skills is a mistake and one that many employers make. It’s a universal truth that you can teach skills but not attitudes. I always made recruitment decisions based on positive attitude, not JUST skills and qualifications.

 

 

 

Read more

Sales targets are useless…

Author: Simon Tucker   |   Date: 2nd July 2020
Tags: , , ,

Why? Because they generally drive the wrong behaviour.*

Read more