Whether your team are shy of sales or just need to convert sales more easily, through a series of examples, explanations and exercises, I will turn them into confident conversationalists who, without feeling any guilt, are simply helping customers or patients buy what they want.
Rather than the conversation being awkward and pressurised, your sales team will learn how to identify an opportunity and make the buyer want to buy, rather than them having to sell.
I provide a range of sales support services; from taking on the sales role for a smaller firm or start-up to improving the efficiency and effectiveness of those selling for you. With better communication skills, they’ll not only deliver a better customer experience, increase conversion to sale, improve income and profitability but also create a motivated, happy team, comfortable with sales.
Developing a bespoke customer communication strategy that not only matches your brand values but the members of your team delivering it.Find out more
Having spent over 30 years selling to dental practices, training dental teams and visiting hundreds of practices all over the world, I understand the difficulties practices face having to switch the mindset from thinking clinically, under the NHS, to becoming a service provider, asking patients for money.
I provide a range of sales support services for dental practice owners, working with staff to re-consider how they “treat” patients, improving the way they communicate with them as well as within the team. With better communication skills, they’ll not only deliver a better patient experience, increase conversion to sale, improve income and profitability but also create a motivated, happy dental team, comfortable with sales.Find out more